![]() We are not responsible for items that are not insured or that have tracking numbers that fail to update to a delivered status, for any reason, including shipping carrier’s system errors.Once we ship out the package, we are not able to retrieve, redirect, or otherwise interfere with the shipment to its destination. Please notify us as soon as possible of any errors in your shipping address. We are not responsible for the package was sent to the wrong address due to the customer provided the incorrect shipping address when place the order.International buyers (non-US) bear the risk of orders being held or destroyed by the customs department. International buyers (non-US) are responsible for duties and customs fees.We do not ship to Puerto Rico and all outlying US territories.Tracking numbers will be sent to the customers once we shipped out the package.If we did not process your order, we are able to cancel it per your request. If you contact us after it's been shipped, we are not able to recall the order. You can return it to our US warehouse once you receive the package. If you need to cancel your order, please contact us within 24 hours of placing your order. If we processed and shipped your order within 24 hours and we are not able to cancel your order.If you require a faster lead time, please contact us. Larger orders may also take a few extra days to ship out. These lead times are noted on the items page. Also, we do have a few special-order items that have longer lead times. However, this may sometimes be longer due to other circumstances such as order volume and backorders. After hand-made finish, We aim to ship orders within 2 business days for US domestic orders.The estimated delivery time will be provided by the shipping carrier, the ETA may vary due to the weather or special situation. We are not guaranteed for the shipping transition time.If you place a custom order, it may take 25-30 business days depending on the difficulty of the craft.We use SF-INTERNATIONAL and UPS for most of our shipments. Most of our orders start production within 24 hours of receiving payment, and ship within 1-2 business days after production is completed.Notes: For some high-performance swords may require longer handmade processing time, depending on the difficulty of the craft.ġ5 - 25 business day, Shipped: Mon-Fri (US Orders)ġ5 - 30 business days, Shipped: Mon-Fri (Non-US Orders) Notes: In case of special circumstances, we will communicate with the customer about the delivery arrangement by mail. We will choose the best logistics and distribution method for customers according to the shipping address.įree shipping for all orders, and s upports worldwide shipping. Our delivery partner are SF-INTERNATIONAL and UPS. When you place your order, please understands that such a situation may occur. or its affiliates.Due to the COVID-19, the shipping time will become longer and uncontrollable. and/or other countries.Īmazon, Luna, and all related marks are trademarks of, Inc. Steam and the Steam logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. Microsoft, the Xbox Sphere mark, the Series X logo, Series S logo, Series X|S logo, Xbox One, Xbox Series X, Xbox Series S, and Xbox Series X|S are trademarks of the Microsoft group of companies. Nintendo Switch is a trademark of Nintendo. ![]() "PlayStation Family Mark", "PlayStation", "PS4 logo", "PS5 logo", "PlayStation Shapes Logo", and "Play Has No Limits" are registered trademarks or trademarks of Sony Interactive Entertainment Inc. ©2021 Sony Interactive Entertainment LLC. The KT logo is a registered trademark of KOEI TECMO HOLDINGS CO., LTD. SAMURAI WARRIORS is a registered trademark of KOEI TECMO GAMES CO., LTD. SAMURAI WARRIORS 5 ©2021 KOEI TECMO GAMES CO., LTD.
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